Privacy and Policy

Privacy and Policy
Use of Our Services

This privacy policy will explain how our organization uses the personal data we collect from you when you use the gmjroaming.com website or the GMJ Roaming mobile app.

1. What data do we collect?

Personal identification information (Name, email address)

Your public social media profile avatar if you create an account using Google or Facebook option

IP Address

2. How do we collect your data?

You directly provide most of the data we collect. We collect and process data when you:

Register online or place an order for any of our products or services.

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website via your browser’s cookies.

GMJ Roaming may also receive your data indirectly from the following sources:

Google Firebase, Facebook (if you create an account using either method)

3. How will we use your data?

GMJ Roaming collects your data so that we can:

Process your order and manage your account.

Provide customer support when you need it.

Email you with special offers on other products and services we think you might like.

When GMJ Roaming processes your order, it may send your data to the payment gateway and also use information generated from the payment gateway.

4. How do we store your data?

GMJ Roaming securely stores your data on servers owned by major cloud computing providers located in Indonesia, Singapore, Asia, Europe, North America, and South America. Your data is encrypted both at rest and in transit.

GMJ Roaming will retain your account, profile, order history, and similar data obtained from you until you choose to delete them at any time.

Data related to the ordering/purchase of telecommunication services will be retained for no less than five (5) years to comply with legitimate information requests from authorized institutions.

5. Marketing

GMJ Roaming would like to send you information about our products and services that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop GMJ Roaming from contacting you for marketing purposes. If you no longer wish to be contacted for marketing, please email [email protected] with your request, which will be processed within 5 Business Days.

6. What are your data protection rights?

GMJ Roaming wants to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data from GMJ Roaming. We may charge you a small fee for this service.

The right to rectification – You have the right to request that GMJ Roaming correct any information you believe is inaccurate. You also have the right to request GMJ Roaming to complete information you believe is incomplete.

The right to erasure – You have the right to request that GMJ Roaming erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that GMJ Roaming restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to GMJ Roaming’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that GMJ Roaming transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email: [email protected]

7. Cookie

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For more information, please visit allaboutcookies.org

8. How do we use cookies?

GMJ Roaming uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

Improving our efficiency in providing customer support

Enhancing the performance of our products and services

9. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – GMJ Roaming uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include your preferred language and location. A mix of first-party and third-party cookies are used.

Advertising – GMJ Roaming uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. GMJ Roaming sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

10. How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

You can opt out of advertising and analytics cookies when you first visit our website, or later by deleting all cookies for GMJRoaming.com and then clicking "manage preferences" on the cookie prompt.

11. Privacy policies of other websites

The GMJRoaming.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

12. How to contact us

If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via email at [email protected].